Deliverance

Help & FAQ

 

Who is Deliverance?
The Cost?
How does it work?
How do I know my order has gone through?

 

 

 

Who is Deliverance?
Deliverance is Hong Kong's biggest food delivery company. When you don't feel like cooking, are stuck at work or have no time to spare, Deliverance delivery brings to your doorstep an incredible variety of delicious meals freshly prepared by professional chefs from over 60 quality restaurants. A wine list with an attractively priced selection of Australian, American, Italian, French and New World wines is included. Plus, our convenience store section allows your shopping needs to be left to us.

 

The Cost?
At exceptional value which includes culinary dishes of the top chefs from popular restaurants. Delivery charge: 10% on total bill or a maximum of HK$100 per order.

 

How does it work?
Your order can be made either online or by phone. When you place an order through our web server, our software automatically sends it to us and our operators will call you to confirm. Your order will then be prepared by the restaurant(s) to its(their) assured quality standards. The meal is then promptly delivered using special equipment so that it arrives fresh and hot. Deliveries occur normally within 50 minutes.

 

How do I know my order has gone through?
When you complete the checkout process, our computer will tell you that your order has been sent. We take it from there to make sure the restaurant receives your order. You will also receive an email confirmation message from us after your order has been confirmed by the restaurant (though you need not wait for this email to know that your order has been sent). If there is any kind of problem with your order, we will attempt to contact you by telephone and/or email. Please make sure to always include a current telephone number where you can be reached, in case we need to contact you.

 
 
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